Reviews From Massachusetts

Reviews from Massachusettts

Below is a list of letters and eMails we have received from our customers

We have been customers of Colonial Pest for years and have always received very good service; this was no exception. Thank you.

Marie V. (Framingham, MA)

I was very pleased with the service provided, not only on Nov. 4th, but on previous occasions. It is not always so easy to find such a good service professional in one package. Once again, thanks to Colonial Pest and the efforts provided by David.

Joanne W. (Marlboro, MA)

He also looked closely at the foundation, noticed ants where they shouldn’t be, and sprayed for those outside and inside the walls. He did all this with a tremendous sense of urgency. Please accept my appreciation for his efforts, and to you for employing someone with such strong work ethics.

Pat B. (Worcester, MA)

Terry has visited us twice and has been extremely helpful and patient explaining the intricacies of termites and now carpenter ants and what is needed to control them. He is very professional, knowledgeable, courteous and polite and is an excellent representative of the Colonial Pest Control Company.

Robert S. (Westford, MA)

A million thanks for taking care of those horrible yellow jackets surrounding my house as well as inside of the bedroom. Many Thanks for excellent service.

Beatrice M. (Worcester, MA)

You have a great employee in Eric! Took out 11 mice in my traps! Thank you.

Bob S. (Milford, MA)

Many thanks! You did an exceptional job as always!!

Eileen D. (Hopkinton, MA)

Very courteous rep and work professionally completed.

Pat (Lunenburg, MA)

We have had Colonial Pest control service for several years and the service always has been and continues to be excellent. The reason for this email is more directed to your personnel than the actual effectiveness of the service. I have only had 5 or 6 personal contacts with Colonial personnel but they have all been very positive. An employee was at our home today to do our normal service and he was extremely helpful, positive and professional. An employee any company would be proud of. I was at my daughter’s home in Westborough, Ma a couple of weeks ago and a Colonial employee arrived to do a normal service for her and he also was extremely pleasant, positive and professional. I wanted to take a minute to let you know how well your employees represent Colonial Pest Control. Your field employees are critical to your continued success and the ones I have had contact with are doing a great job.

Paul Weldon (Westborough, MA)

Today Jim came out to my house for my first visit to treat for carpenter ants. Not only was he very nice, he is extremely knowledgable about his job! I did not have too many questions for him, since your website is very detailed, but he still went over the procedures with me, and really made me feel like he was going to solve my problem TODAY. He managed to find the nest within a very short time, and went to work to destroy it. I was very pleased, and my 4 kids all cheered this evening when I said “The Ant Guy killed the Queen!” Jim did an excellent job, and I will be sure to request that he come back to do my regular service. THANK YOU Colonial Pest and THANK YOU Jim!

Tom W., VERY satisfied client (North Oxford, MA)

Last week, an employee of yours named Russ came to my house to take care of a wasp problem that I had been having for over a month. I would like to express my sincere appreciation for his effort in helping me to solve the problem. He was knowledgeable and determined to try to locate the nest, which I think he must have done because I have not seen a wasp since. He knew the correct spray to use and, knowing that I am allergic to wasps, he was concerned about killing the few that emerged after he sprayed so that I wouldn’t have to handle them myself. For the first time in a month, I have peace of mind and don’t worry about checking everything before I pick it up. Please convey my thanks to him.

Nancy B. (Louden, NH)

Just wanted to say thanks to the two guys who worked on my house today–very professional and courteous and definitely left me with peace of mind!

Susan M. (Worcester, MA)

I just wanted to note that Pedro was really great. He’s incredibly nice, professional, and answers any questions easily with a smile on his face. He made us very comfortable. Thanks!

Eric & Julie (Holden, MA)

I just want to pass along my satisfaction with Roger C who just finished the semi-annual spraying of my house. He did an outstanding job and paid attention to the details that many overlook.

Gary M. (Chelmsford, MA)

On August 31st I had Colonial Pest Control out to my house in Andover MA. I wanted to contact you and let you know that the technician who visited my house was wonderful.Tim Chase was professional, informative and reassuring that my bug problem would be under control in no time.I was very happy with his service and representation of Colonial Pest Control.You should be very proud of your employee, he did a great job. Thank you for your service, we will be in touch in the future.

Erin T. (Andover, MA)

Chris, Jim and Paul, We would like to thank you three for your kindness in our time of need (thousands of ants.) Because we are disabled we couldn’t check our upstairs as often as we should have, our daughters are so afraid of us falling. Jim came and solved our problem. As we told him, he is one of the nicest and courtiest workers we have ever had come into our house and very efficient. Paul too was so helpful on the phone. Chris, you have a great company. We would highly recommend your services to our friends anytime. Thank you again!

Joseph and Mary L. (April 2012)

Mr. Williams, I have always been pleased with the service of your technicians. The last visit was by Jason Valdanbrini. I explained about the bees getting into the attic and he personally went up and checked the gables. He thought they might be getting in from the soffits. Then I told him I also had a problem with yellow jackets getting into the porch. He found where they were getting in and fixed the screen. I believe that is going above and beyond his duties. I feel he should be commended for going the extra mile for a customer.

June B. (May 2012)

Hi Joe, A couple of weeks ago Dave came by and re-treated our house that is on the market in Melrose. He called me to tell me what he did, I wasn’t expecting that, but I’m glad he did it. So please pass on a thanks to Dave. I also wanted to say thanks to you for being so responsive and helpful. Living in California and trying to sell our house in Melrose is quite stressful at times so anyone who makes it easier deserves a big thanks from me! Hope all is well. If you want me to post a recommendation anywhere, let me know and I will be happy to do so.

Julie H. (CA, July 12, 2012)

We have been customers of yours for years, and continue to receive great service! Thank you for finding employees who are pleasant knowledgeable and professional like Jason Valdanbrini.

Louis A. (Framingham, MA, July 16, 2012)

Thank you for the outstanding Customer Service! We were very pleased with the tech.

Kathleen R. (Worcester, MA, July 20, 2012)

Hi! Just a quick note to say how pleased I am by the work done by Mike Lynch on my home. He was on time, did a thorough job, and was very professional. It is so nice to have someone take such good care of my home.

Pat D. (Hopkinton, MA)

All of your employees have great personalities. They speak to you like a friend and make you feel comfortable.

Richard T. (Holden, MA)

Thank you for keeping our home bug free for all of these years!

Cheryle O. (Westminster, MA)

Thank You! Friendly, professional service with a smile.

Linda R. (Holliston, MA, September 2012)

Kera Belliveau did an excellent job!

Glenn O. (Concord, NH, September 2012)

Good Afternoon, Mark came out to service our house on Monday, 10/01 at 11:00 and he was great! We got your name from the neighbor across the street who used your service and they were extremely happy so we thought we would give you a try and we are glad we did. After signing up for your service we had a little pet that decided to use our chimney for a family. That was when we met Scott & Nick – they were very professional and courteous of the interior of the house when they tried to extract good old “Rocky” Racoon from our chimney. Things went exactly as they thought they would and Rocky was gone by the next morning. Mark was just as knowledgeable, courteous, and professional as Scott & Nick so Colonial is batting 3 for 3 as far as we are concerned. We can see this being a long term relationship. Thank you and all the best to the business and your workers.

Pam and John Q. (Salem, NH, October 3, 2012)

I have been with Colonial Pest Control for more than 12 years and have always found them to be very responsive, prompt, polite, professional and helpful in addition to being very fair with their pricing. They have gone above and beyond many times. I have never had a complaint and have referred several friends and family members.

Cindy T. (Wrentham, MA, November 5, 2012)

David is a very personable technician. It’s always nice to see him pull into our driveway.

Theresa N. (Hopkinton, MA, April 15, 2013)



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